Refund policy
14-Day Refund Policy
We want you to love your Oqda gear. If you’re not fully satisfied, you have 14 days from the delivery date to request a refund.
To qualify for a refund:
- Items must be unused, unwashed, and in original packaging.
- Proof of purchase (order number or receipt) is required.
How it works:
- Email us at [your email] with your order details and reason for return.
- Once approved, we’ll send return instructions.
- After we receive and inspect the item, your refund will be processed within 5–7 business days.
Please note:
- Return shipping costs are the customer’s responsibility (unless the item is faulty or incorrect).
- Sale items and accessories are non-refundable.